Returns & damaged boxes
Need help with a return?
Send us your order reference, which boxes you would like to return and the reason. Contact us before sending anything back so we can confirm the next steps and return address.
Ask about a return ↗A box arrived damaged?
Tell us which design was affected and describe the damage. Keep the box and delivery packaging, and take clear photos so you have them ready when we reply.
Get help with a damaged box ↗Your support reference will appear after you submit the form. Keep it for any follow-up.
Your favourite wrong boxes
Save a few contenders using “Save to favourites” on any box. Your shortlist stays on this device.